About Us
Our Story: More Than Just a Print
Personalised Canvas Art (PCA) is a small websites that form the XIAMEN DAJI I&E CO., LTD., we are experts in premium quality personalised canvas prints at affordable prices. We are relaxed but efficient, friendly and always happy to help and we care about our business and our customers. Our mission is turn your amazing memories and your favorite photos into stunning wall art.
Our Journey: From Craftsmanship Roots to Direct Connection
The story of PAC began over five years before our website launched in 2019. we were the folks behind the scenes, crafting canvas prints for sellers on Amazon and Etsy. This experience made us see the pain points of these platforms: in addition to charging high platform fees, Amazon and Etsy can only customize some simple canvas prints, but they cannot provide the popular custom canvas prints such as multi-panel canvas prints, college canvas prints, song lyrics canvas prints, etc. So, we decided to give it a go and start our own shop.
We aim to make custom Canvas Prints easily with our simple and safety website. And we want to do more: we want to bypass the middleman and bring the same high-quality craftsmanship directly to you, while providing some classic photo canvas prints and customer service at the most competitive prices.
Navigating Challenges, Building Resilience & Trust
Launching PCA was an exciting adventure, but like many startups, we faced unexpected obstacles. Just a few months after launch, the global COVID-19 pandemic struck, disrupting international logistics like never before. This period was extremely challenging, especially when it came to meeting our on-time delivery commitments. We acknowledge that our early Trustpilot reviews reflected these difficulties, and that delays beyond our direct control impacted the customer experience.
Today: Your Trusted Source for Handcrafted Canvas Art
That difficult beginning taught us what's truly important: open communication, taking responsibility for our products, and handling issues appropriately when they arise. We're pleased to say that since then, we've delivered to over 50,000 happy customers across the UK. We're not a company in obscurity; we're a team fully committed to transforming your special memories into beautiful works of art that you'll treasure for years to come.
Cheers for taking the time to read our story.
The PCA Team